The U.S. Department of State warns U.S. citizens about the risk of traveling to certain places in Mexico due to threats to safety and security posed by organized criminal groups in the country. U.S. citizens have been the victims of violent crimes, such as homicide, kidnapping, carjacking, and robbery by organized criminal groups in various Mexican states. For information on security conditions in specific regions of Mexico, which can vary, travelers should reference the state-by-state assessments further below. This Travel Warning replaces the Travel Warning for Mexico, issued January 19, 2016, to update information about the security situation and to advise the public of additional restrictions on the travel of U.S. government (USG) personnel.
General Conditions: Millions of U.S. citizens safely visit Mexico each year for study, tourism, and business, including more than 150,000 who cross the border every day. The Mexican government dedicates substantial resources to protect visitors to major tourist destinations, and there is no evidence that organized criminal groups have targeted U.S. visitors or residents based on their nationality. Resort areas and tourist destinations in Mexico generally do not see the levels of drug-related violence and crime that are reported in the border region or in areas along major trafficking routes.
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The Department imposes restrictions on U.S. government employees' travel in Mexico. Since July 2010, USG employees are prohibited from driving on non-official travel from the U.S.-Mexico border to or from the interior of Mexico or Central America. Personal travel by motor vehicle is permitted during daylight hours on Highway 15 toll road between Hermosillo and Nogales, on Highway 45 between Ciudad Juarez and Chihuahua City, and on the main roads between Palomas, Chihuahua and Nuevo Casas Grandes, Chihuahua.
U.S. government personnel and their families are prohibited from personal travel to all areas to which it is advised to "defer non-essential travel.” When travel for official purposes is essential, it is conducted with extensive security precautions. U.S. government personnel and their families are allowed to travel for personal reasons to the areas where no advisory is in effect or where the advisory is to exercise caution. While the general public is not forbidden from visiting places categorized under "defer non-essential travel," U.S. government personnel will not be able to respond quickly to an emergency situation in those areas due to security precautions that must be taken by U.S. government personnel to travel to those areas. Travel at night is prohibited for U.S. government personnel in some states as indicated below.
For more information on road safety and crime along Mexico's roadways, see the Department of State's Country Specific Information.
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For further information:
- See the State Department's travel website for the Worldwide Caution, Travel Warnings, Travel Alerts, and Country Specific Information for Mexico.
- Enroll in the Smart Traveler Enrollment Program (STEP) to receive security messages and make it easier to locate you in an emergency.
- Contact the U.S. Embassy in Mexico, located at Paseo de la Reforma 305, Colonia Cuauhtemoc, at +52-55-5080-2000 x4440, (5080-2000 for calls in Mexico City, 01-55-5080-2000 for long distance calls in Mexico) 8:30 a.m. to 3:00 p.m. Monday through Friday. After-hours emergency number for U.S. citizens is +52-55-5080-2000.
- Call 1-888-407-4747 toll-free in the United States and Canada or 1-202-501-4444 from other countries from 8:00 a.m. to 8:00 p.m. Eastern Standard Time, Monday through Friday (except U.S. federal holidays).
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Consulates (with consular districts):
- Ciudad Juarez (Chihuahua): Paseo de la Victoria 3650, telephone. +52-656-227-3000.
- Guadalajara (Nayarit, Jalisco, Aguas Calientes, and Colima): Progreso 175, telephone +52-333-268-2100.
- Hermosillo (Sinaloa and the southern part of the state of Sonora): Avenida Monterrey 141, telephone +52-662-289-3500.
- Matamoros (the southern part of Tamaulipas with the exception of the city of Tampico): Avenida Primera 2002, telephone +52-868-812-4402.
- Merida (Campeche, Yucatan, and Quintana Roo): Calle 60 no. 338-K x 29 y 31, Col. Alcala Martin, Merida, Yucatan, Mexico 97050, telephone +52-999-942-5700 or 202-250-3711 (U.S. number).
- Monterrey (Nuevo Leon, Durango, Zacatecas, San Luis Potosi, and the southern part of Coahuila):Prolongacion Ave. Alfonso Reyes No. 150, Col. Valle Poniente, Santa Catarina, Nuevo Leon, 66196, telephone +52-818-047-3100.
- Nogales (the northern part of Sonora): Calle San Jose, Nogales, Sonora, telephone +52-631-311-8150.
- Nuevo Laredo (the northern part of Coahuila and the northwestern part of Tamaulipas): Calle Allende 3330, Col. Jardin, telephone +52-867-714-0512.
- Tijuana (Baja California Norte and Baja California Sur): Paseo de Las Culturas s/n Mesa de Otay, telephone +52-664-977-2000.
- All other Mexican states, the Federal District of Mexico City, and the city of Tampico, Tamaulipas, are part of the Embassy's consular district. The U.S. Embassy is located in Mexico City at Paseo de la Reforma 305, Colonia Cuauhtemoc, telephone from the United States: 011-52-55-5080-2000; telephone within Mexico City: 5080-2000; telephone long distance within Mexico: 01-55-5080-2000.
Consular Agencies:
- Acapulco: Hotel Emporio, Costera Miguel Aleman 121 – Suite 14, telephone +52-744-481-0100 or +52-744-484-0300.
- Cancún: Blvd. Kukulcan Km 13 ZH Torre La Europea, Despacho 301 Cancun, Quintana Roo, Mexico C.P. 77500, telephone +52-998-883-0272.
- Los Cabos: Las Tiendas de Palmilla Local B221, Carretera Transpeninsular Km. 27.5, San José del Cabo, BCS, Mexico 23406 telephone, +52-624-143-3566 Fax: +52-624-143-6750.
- Mazatlán: Playa Gaviotas #202, Zona Dorada, telephone +52-669-916-5889.
- Oaxaca: Macedonio Alcalá no. 407, interior 20, telephone +52-951-514-3054, +52-951-516-2853.
- Piedras Negras: Abasolo #211, Zona Centro, Piedras Negras, Coah., telephone, +52-878-782-5586.
- Playa del Carmen: "The Palapa," Calle 1 Sur, between Avenida 15 and Avenida 20, telephone +52-984-873-0303 or 202-370-6708(U.S. number).
- Puerto Vallarta: Paradise Plaza, Paseo de los Cocoteros #1, Local #4, Interior #17, Nuevo Vallarta, Nayarit, telephone +52-322-222-0069.
- San Miguel de Allende: Centro Comercial La Luciernaga, Libramiento Manuel Zavala (Pepe KBZON), telephone +52-415-152-2357.
Full Warning: https://travel.state.gov/content/passports/en/alertswarnings/mexico-travel-warning.html